Alberta's Ordering Info
place your order direct our main office. Your mold order will be shipped from our Wichita, Kansas factory.
Order by mail: 1518 S. Washington, Wichita, Kansas 67211
(include a check or money order or credit card number with expiration
date)
Order with a credit card by Phone: (316) 262-3350
Order with a credit card by Fax: (316) 262-1396
Order with a credit card by E-mail: orders@albertas.com
(include your phone number & we will call you for your card number)
All orders should include a complete ship to address and phone number.
Scroll down on this page for further Ordering and Shipping
Instructions.
Ordering
and Shipping Instructions:
Ordering
Instructions for Using E-Mail
Terms
Payment
Foreign Shipments
Discounts
Shipment of Orders
Claims - U.P.S. and Motor Freight
Shipments
Ordering Instructions for Using E-Mail:
Include the following in Orders place through E-Mails:
*Note: Alberta's or the appropriate Distributor
will contact you for Credit Card Information.
Do not include credit card information in E-Mails. Go to Payment Information>
For maximum service and savings on freight
charges, order through your nearest authorized Alberta's
distributor or dealer stocking our molds. If the distributor or
dealer nearest you does not have the molds you want in stock they
will be happy to order them for you. If a distributor or dealer
is unable to fill your order promptly or to your satisfaction,
you may place your order direct with our main office through an
E-Mail or through regular postal mail.
E-Mail Orders: Click on orders@albertas.com
Regular Postal Mail: Mail your order to our
main office ONLY:
1518 S. Washington, Wichita, Kansas 67211
Telephone: (316) 262-3350, Fax: (316) 262-1396
Orders received from Austria, England, Germany, Holland, Spain
and other European Countries are shipped from the European
Manufacturing Plant.
All other orders will be shipped from our Kansas
factory.
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Terms
The prices listed on excused order blank
are retail prices, F.O.B Springdale, Arkansas and supersede all
previous prices. Arkansas residents only, if actual molds and
accessories are to he resold and you wish to claim the molds for
resale, a completed and signed resale card MUST ACCOMPANY YOUR
ORDER, otherwise include state sales tax. If molds are for
resale, unit Transportation charges to destination are to be
added for full retail price. All prices are subject to change
without notice.
Prepaid freight shipments (as required by
SCHOOLS, MILITARY. HOSPITALS, INSTITUTIONS, ETC)-prepaid freight
charges will be added to the invoice as a separate item. Orders
cannot be processed unless authorization for prepaid freight
charges appear on the purchase order.
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Payment:
Please send check or money order with your
order. We accept Master Card or Visa on orders of $50.00 or more.
For Mailed orders: please list name as it appears on the
card, credit card numbers and expiration date.
Go to Ordering
Instructions for Using E-Mail: Do not include
credit card information in E-Mails.
Sorry, no C.0.D's. Do NOT include extra payment
for freight charges or ask to be billed. All freight charges are
collected from you, the customer when molds are delivered.
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Foreign
Shipments:
All Canadian and foreign orders must be
paid with Certified check or International money order payable in
U.S. Funds. All Canadian and foreign orders. are subject to a 10%
service charge. Maximum charge: $10.00 in U.S. Funds.
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Discounts:
Discount schedules will be furnished upon
request written on business lettehead, or if a business card or
tax number is furnished. We reserve the right to adjust discounts
at our own discretion.
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Shipment of
Orders:
All orders will be shipped either motor
freight or U.P.S. All transportation charges to be paid by
consignee. NO C.O.D.. PARCEL POST, OR DROP SHIPMENTS ACCEPTED. If
you have any preference as to motor freight lines, please tell
us; otherwise, we will use our best judgment in selecting
the carrier which will give the fastest, most efficient service
to your area.
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Claims:
U.P.S. - Call U.P.S.
immediately. Save damaged item(s), original carton and packing
material.
Motor Freight Shipment - All mold
shipments are insured. Look your shipment over carefully. Damaged
boxes mean damaged contents. On obviously broken or damaged
boxes, BEFORE YOU SIGN THE FREIGHT BILL, have the truck driver
make a full description of breakage or damage on all copies;
likewise for any shortages of cartons. If this is done, full
damages, including freight charges can be collected from the
trucking company. In case of concealed damage, discovered during
prompt uncrating, save all boxes and packing material and contact
the Transportation company immediately for inspection. Read the
inspection report and note any pertinent objections thereon
before signing. Keep one copy. Remember - AN INSPECTION IS NOT A
CLAIM! So as soon as the inspection has been made, file your
claim...the inspector can leave the proper forms. This inspection
report, along with a copy of our invoice, the original bill of
lading and the freight bill, will properly support your claim.
Make the claim payable to you. THIS IS YOUR RESPONSIBILITY. WE
CANNOT DO IT FOR YOU! On replacement of damaged molds, please
treat as a new order with us.
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